Privacy Notice (“we” or “us”) respect your right to personal privacy.

This Privacy Policy (“Privacy Policy”) describes our privacy practices. When you use our website(s) (“Site”), visit our stores; register with us; or purchase a product online or in one of our stores, we may collect, store, use and disclose your personal information in accordance with this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically and to check for updates when you provide us with additional personal information.

We allow you to control how we contact you. We will respond to your customer inquiries using the contact information that you provide to us. We may send you promotional material by mail, Facebook, Twitter, Youtube, Flickr, Tumblr, Vimeo, Pinterest, Instagram, e-mail, text message (SMS), mobile communication device, telephone or other means. This Privacy Policy explains how you can control how we contact you.

Unsolicited Emails and Telephone Calls

Please do not share/send personal information (and particularly financial/credit card information) in response to any unsolicited e-mail or phone call that appears to come from us or our affiliated companies or brands. We will not contact you and ask for such information; such information is only submitted when completing an order.

Why do we collect your personal information?
We collect information from you in order to provide you with an interesting, safe, convenient and personalized online shopping experience and for the other purposes set out in this Privacy Policy. We may retain certain personal information in order to improve the personalization of your subsequent visits. We also collect information from you in-store and online to comply with our legal and contractual obligations and to facilitate transactions. We also collect personal information to assist us in preventing, deterring and detecting criminal activities and other wrongful conduct on our premises and online. With your express or implied consent, we may collect your personal information to use for promotional purposes.

What personal information does collect?

Information about you

We receive and may retain various information voluntarily given to us by you when you visit our Site, make a purchase online, register online, purchase a membership, take part in a special promotion, register to receive newsletters or promotional material, apply for employment with us or when you provide any other information or unique preferences to us for the purposes listed in this Privacy Policy. This information may include:

your name, address (including postal/zip code) and phone number;
your date of birth;
your e-mail address;
your IP address;
photographs or videos of you;
your resume;
proof of your identity; 
This information may help us to improve our ability to service your needs such as ensuring the accurate delivery of mailed materials.

Cookies and other digital markers

When you visit or interact with us, we and our third-party service providers may use technologies that automatically collect information about how you access, navigate and leave our Site. For example, we will collect information on what another website you came to before visiting the Site, what browser type and operating system you are using, the internet protocol (IP) address you are accessing the Site from, the pages you are navigating through and what website you go to after visiting our Site. In general, we do not associate this type of information with personal information about you except in the case of an investigation into our website security.

Some of our Site and promotional communications use cookies, pixel files, and other digital markers. A Cookie is a small data file of information offered to your computer by web servers to keep track of your browser as you navigate our Site. Using this information, we learn how you interact with our Site, how we can improve the design and content of our Site, and how to improve your experiences. We do not use cookies to access personal files on your computer.

Our Site may use pixels files and cookies to manage our online advertising programs. Pixel files and cookies may keep track of your browser so that you will be recognized when you visit another website. We also use pixel files to determine when you have opened a promotional communication from us. These pixel files are generally valid for a limited number of days and are provided by our ad management providers. Our ad management providers use these pixel files and cookies to populate an advertisement for us when you visit certain other websites.

This Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the Site analyze how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States and elsewhere. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to Site activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this Site.

If you would prefer not to accept cookies, most browsers will allow you to (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.

You may also opt-out of network advertising programs that track your activities across multiple websites to deliver personalized advertising content to you. Please visit the Digital Advertising Alliance of Canada Opt-Out Page, NAI Opt-Out Page, and the Ad Choices Opt-Out Page.

These websites provide tools that identify member companies that have cookies on your browser and provides mechanisms to opt-out of those cookies. You will still receive other types of advertising from participating companies; however, it will not be based on your interests. Deleting browser cookies can remove your opt-out preferences, so you should use these tools periodically to ensure that your preferences are up-to-date.

How we use your personal information


We use the personal information that we collect to provide you with an enjoyable and increasingly personalized shopping experience. We may use the information to: 

process and fulfill your order and complete your transaction, when you make a purchase;
provide you with important product information;
deliver merchandise that you purchase online;
register you online for email advertisements and other information;
facilitate payment for your purchases;
confirm your orders and delivery information;
respond to your customer service inquiries or requests;
determine your preferences and interests to improve the quality of our services;
provide you with information about special offers, events, and contests;
provide you with advance notice of new arrivals, promotions, and store openings;
process any product returns;
help us identify and address any problems with our Site or services;
protect the security and integrity of our Site, our stores, and our business;
fulfill the purpose for which you provided it;
enable us to address our risk management and related purposes; and
fulfill other purposes for which we have obtained your consent.
We will also use the information we collect from you to improve the quality of our services in-store and online and to enhance the quality of the experience that you have when visiting us in our stores and online.

How protects and stores your personal information

Your personal information will be kept confidential maintained by our third-party service providers. Your personal information will be subject to the laws of those jurisdictions, including laws that allow for law enforcement access. These laws may be different from the laws of the jurisdiction in which you reside. We use administrative, procedural and technical safeguards to protect your information against loss or theft as well as against unauthorized access or disclosure in order to protect your privacy. These protections include firewalls and encryption.

We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the industry standard for secure online commerce transactions. It prevents your personal information from being read by someone else as it travels across the Internet. All of your personal information is encrypted, including your credit card number, name, and address.

While we use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit using the Internet, third-party digital networks, websites, mobile devices, the Site or any social media platform.

We cannot be responsible for Internet fraud or theft. Please keep this in mind when providing information through the Site.

Contacting Us

If you would like additional information or have questions about our Privacy Policy or personal information management practices, or if you want to access the personal information that we have collected about you, or if you do not want to receive promotional material from us or if you wish to update or correct your personal information, please contact our privacy officer by email or by mail at the addresses below.
[email protected]
124 Castle Peak Rd, Sham Shui Po,Hong Kong
+852 2720 1658

For further questions and concerns, please contact us.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Site’s home page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the primary e-mail address specified in your account and through a notice on the Site home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Copyright 2020 All rights reserved.

Questions? Call us at: +852 2720 1658